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Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.

Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.

Remove 'HP Support Solutions Framework' through Add/Remove programs on PC.

HP Support Solutions Framework - Windows Service, localhost Web server, and Software.

This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only.

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Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. It's just not recognizing what is in it or allow it to play.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. It does not matter if you insert a cd or DVD it will as soon as you click on the drive it gives you the message to insert the disk and pop open the drive to insert a new disk. OS Type Version Release Date Lang File Windows 10 32-bit Windows 10 64-bit Windows 7 32-bit Windows 7 64-bit Windows 8.1 32-bit Windows 8. Pops the drive door open to allow you to insert the next disk when you already have one it that can be used.

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I have also tried changing drivers with various cables and sizes attached and still it only shows up in the My PC window but insert a Movie or a rewrite-able disk and it keeps asking you to insert a CD or DVD-RW and Nvidia geforce drivers windows 10all software.

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I currently have it on a USB 3.0 3ft cable. Driver compatible with ecd819 su3 windows 10 driver.file name: Nvidia drivers geforce windows 10 driver. I have also used cables that are USB 2.0 which is what the Drive is or I have used USB 3.0 cables that are downward compatible still with no effective results. Sorry to sound so brash but these are all solutions suggested even by HP and they are not working by following the outlined scripts to the letter. This solution also did not solve the issue. All drivers have been updated individually that are available either through the HP site or using the computer to search the internet.

#Ecd819 su3 driver upgrade#

Now I would not recommend anyone upgrade to Windows 10 as it seems Microsoft and HP each pass the buck rather than address the issue with a downloadable fix to the issue. Please provide us a way to solve this issue. Many of us need a fix either provided by Microsoft or HP but in either case Windows 10 is a poor product if you cannot use your optical drive to burn data, play a DVD movie or access a CD of any kind.

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That every time someone gives you things to fix it'sДЄlways the same thing, Remove the device, let the system find it and install the drivers again, Edit the registry, even apply fixes that you later find out that whomever sends you to this fix it is a fix for either Windows 8 or Windows Vista. No direction has been given as to what would be the best viable software to use in Windows 10 that replaces Cyberlink that actually works with Windows 10. HP has no viable fix andД®very driver has been updated on the system. Windows 10 is not working with Optical drives especially those of the external kind. I have attached it to other systems using Windows 7 in my home and to other laptops Using Windows 7 and it works great.

You eject the disk put it back in the media is not read and the drive again disappears for just a bit then comes back and when you try to access it the same process works against you When you try to look at the contents of a DVD disk or CD When you install a DVD movie to watch the drive disappears then it eventually comes back. Boot to the Windows 10 desktop, then launch Device Manager by pressing Windows key + X and clicking Device Manager.

You cannot put a CD into it and have the system read it at all, you cannot even burn a CD or DVD-RW with it. Reinstall or Update Driver in Device Manager. The problem is that that you cannot perform any functions with it at all. Through the many fixes I have been directed to I can get the drive to appear just fine. I have an HP Split X2 laptop I also have an HP DVD/CD Re-writable Drive Model # dvd600s-H01 5ДЄfter upgrading from Windows 7 to Windows 10 the drive disappeared.